Every Zevaraat piece is carefully checked for purity, weight, finish and overall quality before it is handed over or delivered to you. Because of this, and the precious nature of gold, diamond and silver jewellery, we kindly request our customers to note that all sales are final and purchases are not refundable. We encourage you to examine your jewellery closely and ask us any questions before completing your purchase, so that you are fully satisfied with your choice.

If you believe there is a genuine issue with your purchase, please contact us as soon as possible with your invoice and clear photographs of the item. In special cases, we may consider a refund, but only after the item has been returned to us and verified by our team. The decision on whether a refund is given, and in what form, is solely reserved with Zevaraat, and we appreciate your understanding.

To raise a concern about your purchase, please message us on WhatsApp or visit our showroom in Indore, Monday to Saturday, 11:00 am to 8:00 pm IST. Our contact details are at the bottom of this page. This policy does not affect any rights you may have under applicable consumer protection laws in India.